What trades do you deliver in-house?

Sykes deliveries cover a range of trades and skillsets. The organisation retains the services of an array of specialist skills, including joiners, bricklayers, stone workers, painters and decorators, lead workers.

How do you manage sub-contractors?

Where external support is required, the procurement and management of sub-contractors is governed by systems in place as part of the ISO 9001: 2008 Quality Assurance accreditation. This guarantees a thorough process of assessing and approving sub-contractors before inclusion on an approved list.

Sykes QA approved list, includes contractors who have worked alongside Sykes for over 50 years. Our strategy is to maintain long-term, collaborative relationships with sub-contractors. This approach means consistency across our various projects and better co-ordination.

What experience do you have of works within occupied premises?

Almost all of Sykes work is carried out in an occupied environment, often in sensitive and prestigious public buildings. Consequently all of our staff are vastly experienced in engendering good relationships with clients.

Do you have security cleared personnel?

The vast majority of our direct workforce is security cleared to the highest levels in order to work in a range of sensitive locations. Clearances are closely monitored and managed at our head office. Our experience of working within high security environments includes the Royal Palaces, Foreign & Commonwealth Office, H.M. Prison Service, Her Majesty's Courts and Tribunals Service and work for various NHS trusts.

Ability as Principal Contractor?

Sykes ability to act as Principal Contractor on site is proven by our high level of in-house resource and capabilities meaning that we can complete anything from £1000 small works up to £5m+ Design and Build Projects. Sykes reduced supply chain results in better co-ordination across our service delivery.

How do you encourage Continual Professional Development?

All Sykes & Son employees have an annual appraisal to assess their training & development needs, the results of which are incorporated into a training needs matrix. Training is then implemented for all employees in the organisation, from Senior Management downwards. This process is reviewed annually by line management, and our Human Resources and QHSE departments, who review and monitor progress and identify any skills shortages or areas for development.

There is an on-going commitment to working with our core sub-contractors, to facilitate continual improvement and compliance with our required standards. These services are offered free of charge.

The organisation encourages the development of skills throughout the supply chain in order to provide the best possible service to clients and develop each individual to the best of their potential.